#### What's Improved
- Added the following new operations and playbooks:
  -  Get Comment
  -  Acquire Ticket
  -  Negotiate Ticket
  -  Resolved Ticket
  -  Start Ticket
#### What's Fixed
- Updated the Create Ticket operation as follows:
  - Changed the field type of parameters "Ticket Severity", "Ticket Status" and "Ticket Priority" from a drop-down list to a 'text' field.
  - Changed the field type of the "Assignment Type" parameter from a 'text' field to a drop-down list, whose values are 'User' and 'Work Group'.
  - Updated output schema
- Updated the Update Ticket operation as follows:
  - Changed the field type of parameters "Ticket Severity" and "Ticket Priority" from a drop-down list to a 'text' field.
  - Updated output schema
- Updated the Search Ticket operation as follows:
  - Changed the field type of parameters "Ticket Severity" and "Ticket Status" from a drop-down list to a 'text' field.
  - Added the following new parameters: "Modified Date", "Pagination", "Upper Limit", and "Lower Limit".
  - Updated output schema
- Updated the input parameters for the Cancel Ticket operation as follows:
  - Added the "Verification Note" parameter.